Turn Real Media Exposure into Smarter Decisions
Why Pharma Media Measurement Falls Short
Most competitive data is spend-based. Brands lack real-time visibility into competitor creative pivots, messaging evolution, and unified share of voice.
Marketers struggle to link media spend to actual behavior. Traditional measurement relies on proxy metrics rather than verified exposure, leaving ROI unproven.
6 With customers increasingly using AI (ChatGPT, Google AI) for medical research, brands have zero visibility into how they are represented in these responses.
Most competitive data is spend-based. Brands lack real-time visibility into competitor creative pivots, messaging evolution, and unified share of voice.
Media Tracking Solutions
One Platform. Every Channel. Real Patient Data.
The only omnichannel pharma media tracking solution that combines observed behavior with impact measurement capturing what traditional monitoring services miss while competitors rely on inference and aggregate data.
Choose Your Solution
Digital Tracker
Real-Time Digital & Omnichannel Intelligence
Capture verified HCP and patient digital behavior across all channels - banner ads, paid search, email, Med AI, and healthcare browsing. See exactly what competitors are saying and showing with actual creative access.
What You'll Track:
- Paid Search: Search queries, competitor ad copy, keyword triggers, and landing pages.
- Banner Ads: Endemic and non-endemic display (static and video creative).
- Email Marketing: Manufacturer, rep, and third-party communications.
- Med AI: Google AI Overviews, ChatGPT responses, and medical AI interactions.
- Healthcare Browsing: All website visits, content consumption, and time-on-site.
TV Tracker
Patient-Verified Linear & CTV Measurement
Verify which patients actually see your TV ads across linear and all streaming platforms. Get person-level share of voice (SOV) and targeting efficiency metrics that household-level ratings
can’t provide.
What You'll Track:
- Linear & Connected TV (CTV): All broadcast, cable, and streaming (Netflix, Hulu, Disney+, etc.).
- Audio Fingerprinting: Real-time identification of ad exposures via passive mobile capture.
- Targeting Efficiency: Analytics to identify channels that reach patients over general viewers.
- Unified SOV: Combined share of voice across traditional and digital TV.
Compare ZoomRx to Traditional Media Monitoring Vendors
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ZoomRx
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|
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|---|---|---|---|
| Data Fidelity | Verified Patient-Level Exposure | Household/Population Ratings | Modeled/Probabilistic Inference |
| Channel Coverage | Omnichannel (TV + Digital + AI) | Siloed (Mainly TV) | Siloed (Mainly Digital/Claims) |
| Competitive Intel | Actual Creative & Messaging | Spend-based only | Limited/No Creative Access |
| Reporting Speed |
Bi-weekly Insights
|
8–12 Week Reporting Lag
|
Monthly/Quarterly Lag |
| Med AI Coverage | Yes (Industry First) | No | No |
| Methodology | Passive Observation | Panel-based inference |
Pixel-based tracking
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Media Tracking for Better Campaign Measurement
Every participant is a confirmed HCP or patient. This ensures 100% targeting efficiency validation versus population-level panels where target patients are a tiny fraction of the sample.
Technology
Using browser extensions for digital and audio fingerprinting for TV, we capture authentic behavior without the burden of manual diaries or logging.
PHASE 1 (Observational)
Passive capture of real exposures and competitive landscape.
Surveys among the same panelists measure ad recall, brand lift, and intent to act.
Capture competitors' actual creative—email copy, banner ads, and TV commercials. Identify their platform strategies and messaging shifts in real-time.
The primary value for us has been moving away from household-level inferences. ZoomRx allows us to verify that our CTV and Linear spend is actually reaching confirmed patients, providing a level of targeting accuracy that traditional ratings simply don't offer.
Head of MediaSpecialty Pharmacy
ZoomRx filled a significant gap in our competitive intelligence by providing visibility into Med AI and digital creative. We can now see the actual messaging our competitors are using across ChatGPT and search, rather than just seeing an estimate of what they spent.
DirectorCommercial Insights
The passive observation methodology is what sets this apart. We no longer have to rely on recall surveys or fragmented pixel data; we can see the unified omnichannel journey of a verified HCP from a single, consistent data source.
Omnichannel LeadGlobal Pharma
Complete Market Intelligence - Integrated Solutions
Promotional Effectiveness Tracking (PET)
Link ad exposure to sales force impact and prescribing behavior
Brand Tracking
(ATU)
Patient
Chart Audits
From media exposure to real-world treatment decisions
Ready to Move Beyond Proxy Metrics and Aggregate Data?
Stop relying on algorithmic inference and retrospective reporting. Media Tracking delivers verified patient exposures, competitive intelligence, and real-time optimization for pharmaceutical marketing teams who need defensible ROI proof—not just impression counts.
Get in touch
Frequently Asked Questions
What is media tracking in pharmaceutical marketing?
Pharma media tracking measures verified HCP and patient exposures to advertising across digital, TV, CTV, and Med AI. Unlike traditional services that rely on aggregate impressions, ZoomRx captures real-world behavior and competitive creative for data-driven optimization.
What channels does omnichannel pharma media tracking cover?
We track linear TV, connected TV (CTV), streaming platforms, digital display advertising, paid search, email marketing, healthcare website browsing, and AI-generated medical content (Google AI, ChatGPT). This multichannel media tracking provides the only integrated view of patient media exposure across traditional and emerging channels.
How does ZoomRx differ from Nielsen or Crossix?
Nielsen provides aggregate household ratings, and Crossix uses pixels to infer digital exposures. ZoomRx observes the actual ads and content viewed by verified individuals, including competitor creative and Med AI responses which other vendors cannot see.
Can Media Tracking measure competitive advertising strategy?
Yes. We capture competitors' actual creative (email copy, banner ads, TV commercials, paid search text, Med AI representations) - not just that they're advertising. This competitive intelligence shows messaging strategies, testing approaches, and channel allocation decisions in real-time, enabling proactive strategic response.
Is Media Tracking compliant with HIPAA and privacy regulations?
Yes. All participants provide informed consent. Zero personally identifiable information (PII) is captured. Our methodology is privacy-first, using opted-in data rather than third-party cookies.